Key risks

• Trips and falls from hoses laid out across walkways.
• Pinching or trapping of fingers in guides, rollers and mechanisms during rewinding.
• Impact from sudden kickback on auto-retracting models if the hose is let go.
• Leaks or splashes that can create slippery surfaces.
• Hose or connection failure due to pressure spikes or twisting.
• Reel detachment if the wall fixing is inadequate or loose.
• Degradation from strong sunlight or frost that may cause cracks and leaks.
• Muscle strain when pulling long or heavy hoses.

Safe use

• Turn off the tap and release pressure by opening the nozzle before starting to rewind.
• Keep hands, clothing and hair away from the guide and rollers; use the lock or brake if your model has one.
• Guide the hose by hand as you walk towards the reel, avoiding tugs and cross-overs.
• Unwind only what you need, keeping the hose free of kinks and twists to avoid straining the mechanism.
• Check connections and seals before turning on the water; hand-tighten without overtightening to avoid damaging threads.
• Secure the base or wall anchor and check the bracket is stable before pulling firmly.
• Keep the work area clear to prevent trips and snags.
• If using watering products (fertilisers, cleaners), check compatibility and rinse the hose through after use.

Storage and maintenance

• Drain the hose before storage, especially in winter, to prevent frost damage.
• Store the reel in a dry, shaded place; minimise prolonged exposure to sunlight and heat sources.
• If portable, keep it under cover in cold seasons; if wall-mounted, shut off the supply and cover the unit.
• Remove sand and dirt from the guide/rollers to ensure smooth winding.
• Periodically inspect the hose, seals, fittings and fixings; replace worn or cracked parts.
• Lubricate moving parts only if specified by the manufacturer.
• If the mechanism jams, stop rewinding and untangle it manually without forcing it.

Restrictions on use

• Do not use with hot water, steam or pressure washers unless expressly specified for the product.
• Do not use with solvents, fuels or other aggressive chemicals that may damage the hose or seals.
• Do not use for drinking water unless the product clearly states it is suitable.
• Do not hang from, stand on or use the reel or hose to drag, lift or secure loads.
• Do not pull the reel by the hose to move it; use the handle or wheels if fitted.
• Do not allow children to operate the auto-retract; supervise around children and pets.
• Do not use if there are leaks, cracks, bulges or loose fixings; repair or replace before operating.
• Do not install or use on unstable surfaces or at heights that could compromise the safety of people and property.