Manufacturer Information

The manufacturer information includes the address and contact details linked to this product.

DUCASA CLIMA, S.A.

Veneçuela, 33.

08019 Barcelona

Spain

Usage Warnings

Thermostats and Temperature Controllers

Safety warnings and precautions

Key risks

  • Electric shock or short circuits when handling wiring or connection terminals.
  • Overheating or equipment damage due to incorrect connections or exceeding the thermostat’s rated load.
  • Incorrect readings if the sensor is exposed to direct sunlight, draughts, heat sources, or is covered, leading to excessive cooling or heating.
  • Risk of scalding with hot water if excessively high temperatures are set on systems controlling domestic hot water (DHW).
  • Risk of frost damage to the property or pipework if temperatures are set too low in winter or communication with the controlled equipment is lost.
  • System damage due to incompatibility with the type of boiler, heat pump, underfloor heating or other equipment if the compatibility specified by the manufacturer is not verified.
  • Battery-related incidents: leakage, overheating due to incorrect polarity, or accidental ingestion (take special care with button cell batteries).
  • Unauthorised access on connected models that could improperly turn heating or cooling on or off.

Safe use

  • Before installing or handling wiring, switch off the power supply to the relevant circuit. If you lack experience, have the installation carried out by a qualified professional.
  • Follow the manufacturer’s diagram and verify compatibility of voltages, load type and communications of the equipment to be controlled.
  • Position the thermostat at a typical mounting height, away from radiators, ovens, sunny windows, draughts, areas hidden behind curtains or furniture, and sources of moisture.
  • Do not install in bathrooms or splash-prone areas unless the product clearly states that it is suitable for such environments.
  • Do not cover the thermostat or its sensor; ensure air can circulate freely around it.
  • After installation, perform a test: verify that it turns the system on and off according to the selected temperature, and monitor its behaviour for the first few hours or days.
  • Set reasonable maximum and minimum temperature limits for heating, cooling and, where applicable, hot water.
  • Connected models: use strong passwords, enable two-step verification if available, and update the app/firmware when recommended by the manufacturer.
  • Handle the screen and controls with clean, dry hands; do not use sharp objects.
  • Use only the specified battery type, observe the correct polarity, and do not mix new and used batteries.

Storage and maintenance

  • Store the product in a dry, clean and ventilated place, protected from direct sunlight, moisture and extreme temperatures.
  • If you will not use it for an extended period, remove the batteries and store them separately out of the reach of children.
  • Clean the casing and sensor area with a soft, dry cloth; do not use sprays, solvents or apply water directly.
  • Periodically check correct operation: that readings are consistent and that the system responds to setpoint changes. After power cuts, verify the date, time and programmes.
  • For wireless models, check signal strength and replace batteries when a low battery is indicated.
  • Carry out visual inspections to detect pinched cables, loose terminals or damaged casing; if you observe any damage, stop using it until rectified.
  • If the equipment uses external probes (e.g., floor sensors), avoid drilling into, cutting or pinching the cables during building work or drilling.

Restrictions on use

  • Keep the device and batteries out of reach of children and pets; use the child lock if the model offers it.
  • Do not use the thermostat to control equipment that requires redundant safety systems or for safety-critical applications.
  • Do not connect loads that exceed the maximum current or power ratings specified by the thermostat manufacturer.
  • Do not modify the product or use accessories not specified for that model.
  • Do not install in explosive atmospheres, areas with high levels of condensation, or areas with conductive dust, unless the product is specifically designed for it.
  • Do not locate the thermostat inside sealed enclosures or recessed spaces without ventilation unless permitted by the manufacturer.
  • Do not use the product if it shows cracks, deformation, a burning smell, abnormal heat, or signs of liquid on the casing.
  • Avoid placing the control where third parties can change the temperature unsupervised in homes with people vulnerable to temperature changes.