Manufacturer Information

The manufacturer information includes the address and contact details linked to this product.

Samsung Electronics Iberia, S.A

Parque Empresarial Omega, Edificio C, Avenida de Barajas, 32

28108 Alcobendas (Madrid)

Spain

Usage Warnings

Mobile Phones

Safety warnings and precautions

Key risks

  • Overheating, fire or burns from damaged batteries, use of unsuitable chargers, or insufficient ventilation during charging.
  • Electric shock when connecting or disconnecting with wet hands or in very humid environments.
  • Cuts or injuries from a broken screen after drops or impacts.
  • Loss of attention while driving or walking near traffic, with risk of an accident.
  • Discomfort or hearing damage from prolonged exposure to high volumes with headphones or speaker.
  • Interference with active medical implants if kept very close to the body.
  • Risk to children from small parts (SIM tray, ejector tool, cards) and cables.
  • Liquid damage that may cause corrosion, device failure, or risk when charging while wet.

Safe use

  • Use compatible chargers and cables, in good condition and from a reliable source; avoid loose or damaged adaptors.
  • Charge the phone on a firm, well-ventilated surface; do not cover it with clothing or blankets, and do not place it under a pillow.
  • If you notice a burning smell, crackling, battery swelling or unusual heat, unplug and stop using the device until it has been checked.
  • Always connect and disconnect with dry hands; avoid using or charging the phone near baths, showers or sinks.
  • Reduce the risk of drops with a case and screen protector, and hold it firmly when using it.
  • Adjust the volume gradually and limit prolonged exposure to high levels when using headphones.
  • Keep the phone away from medical implants; avoid keeping it in a breast pocket and use the ear opposite the implant during calls, following the recommendations of your healthcare professional or the implant manufacturer.
  • Handle the SIM tray with care and keep the ejector tool in a safe place, out of the reach of children.
  • Unplug the charger when not in use, and do not sleep with the phone plugged in on the bed.

Storage and maintenance

  • Store the phone in a cool, dry, well-ventilated place, away from direct sunlight and heat sources (for example, a car dashboard in the sun).
  • Keep the device and charging port clean and dry; wipe with a soft, dry cloth and do not use abrasive products or liquids.
  • Do not insert metal objects into the ports; if there is lint, remove it gently with the device switched off.
  • If it gets wet, turn it off, disconnect it from power, dry the exterior without applying direct heat, and allow it to dry completely before switching on or charging.
  • Check cables and adaptors periodically; replace any component with cuts, pronounced bends or loose connectors.
  • Avoid extreme temperatures during storage and charging; do not cover the device if it becomes hot.
  • Do not open the phone or attempt to remove or pierce the battery; repairs must be carried out by qualified technicians.

Restrictions on use

  • Do not use the phone while driving, cycling or riding a scooter; stop in a safe place before handling it.
  • Follow the instructions on aeroplanes, in hospitals, at petrol stations and in areas with specific signage; disable wireless functions when required.
  • Do not use or charge the phone on flammable surfaces or under pillows, blankets or cushions.
  • Do not expose the device to flames, ovens or microwaves, and do not incinerate it; do not crush, pierce or bend it.
  • Do not use the phone near water when it is connected to power (bath, shower, swimming pool, sink).
  • Keep the phone, cables and accessories out of reach of small children and pets; it is not a toy.
  • Avoid accessories or modifications not designed for your model, as they may cause malfunctions or overheating.
  • If the battery is swollen, damaged or leaking, do not handle it; stop using the device and arrange its recycling at an appropriate collection point.