Manufacturer Information

The manufacturer information includes the address and contact details linked to this product.

Philips International BV.

c/o Philips Privacy Office, Amstelplein 2

1096 aC Ámsterdam

Países Bajos

Usage Warnings

Headphones

Safety warnings and precautions

Key risks

  • Hearing damage from high volumes or prolonged use (ringing, discomfort or listening fatigue).
  • Reduced awareness of your surroundings, with a risk of accidents when walking, driving or operating machinery.
  • Tugs or snags on the cable that can cause objects to fall, trips, or damage to the connector.
  • Skin or ear canal irritation from pressure, sweat, dirt, or unsuitable tips or pads.
  • Risk from moisture, sweat or water, especially while charging.
  • Overheating or battery failure in wireless models if charged or used improperly.
  • Small parts (tips, ear pads, adaptors) pose a choking hazard to children and pets.
  • Neck or jaw discomfort from an overly tight fit or prolonged use.
  • Possible interference with medical devices sensitive to magnets or radio frequency.

Safe use

  • Always start with the volume low and increase it gradually; take regular breaks to rest your ears.
  • Avoid using them while driving, cycling or on a scooter, or whenever you need to hear ambient sounds; if you must hear alerts, leave one ear free.
  • Put on and remove the headphones gently; for in-ear models, do not insert them too deeply and use the correct ear tip size.
  • Manage the cable to avoid tugs; disconnect by holding the connector, never by pulling the cable.
  • Do not share pads or tips without cleaning them; maintain good hygiene to reduce irritation.
  • Avoid using them with wet ears or if the product is damp; if they get wet, dry them completely before use or charging.
  • Charge on a stable, ventilated surface using the cable and charger recommended by the manufacturer; if you notice unusual heat, a burning odour or strange noises, unplug and stop using it.
  • Do not sleep with headphones on, especially if they are wired.
  • Keep a safe distance from sensitive medical devices and follow the instructions provided by your medical device's manufacturer.

Storage and maintenance

  • Store them in their case to protect them from impacts, dust and moisture.
  • Clean pads and grilles regularly with a soft, dry cloth; carefully remove sweat and earwax. Avoid abrasive products or excessive alcohol.
  • Do not insert objects into the grilles or ports; you may damage the filters or drivers.
  • Keep the charging contacts dry and do not charge if they are damp.
  • Coil the cable without forcing it and avoid knots; do not hang the headphones by pulling on the cable or headband.
  • Avoid extreme temperatures and prolonged direct sunlight (for example, inside a car in the sun).
  • Replace damaged tips, pads or cables to maintain hygiene and a proper fit.
  • If not used for long periods, charge them periodically to preserve the battery.

Restrictions of use

  • Not suitable for children under 3; keep out of reach due to choking or strangulation risk from the cable.
  • For older children, use with adult supervision, monitoring volume and listening time.
  • Do not use if you have ear pain, irritation, wounds or an infection; wait until you have recovered before using them again.
  • Do not use or charge the product if it shows visible damage, frayed wires, deformation or signs of a swollen battery.
  • Do not open, modify, puncture or expose to fire or intense heat sources.
  • Avoid use in environments where it is essential to hear alarms, safety signals or instructions.