Manufacturer Information

The manufacturer information includes the address and contact details linked to this product.

vidaXL Marketplace International B.V.

Mary Kingsleystraat 1

5928 SK Venlo

Países Bajos

Usage Warnings

Cat Scratchers

Safety warnings and precautions

Main risks

  • Tipping of the scratching post or excessive wobbling, especially on tall models or those with multiple platforms.
  • Your cat falling from unstable, slippery or poorly secured surfaces.
  • Becoming entangled in ropes or hanging toys, with possible neck or paw entrapment.
  • Ingestion of fibres, cords, staples or small detached parts.
  • Cuts or splinters from exposed edges, staples or screws.
  • Skin or respiratory irritation caused by accumulated dust or unsuitable cleaners.
  • Deterioration due to moisture, leading to mould and unpleasant odours.
  • Damage to floors or walls from scuffing or the absence of non-slip protectors.

Safe use

  • Assemble the scratching post following the product instructions and check that all joints are secure.
  • Place it on a flat, stable surface; use non-slip pads or the supplied anchors if provided for your model.
  • Position it away from stairs, balconies, open windows and walkways to prevent falls or trips.
  • Leave clear space around it so your cat can climb up and down without bumping into furniture, cables or curtains.
  • Periodically check and tighten the joints; stop using it if you notice wobbling, noises or looseness.
  • Remove or shorten hanging toys if your cat gets caught easily; supervise play with hanging items.
  • Avoid overloading platforms; adhere to the load capacity and the number of cats recommended by the manufacturer.
  • Observe your cat’s first interactions and adjust the location if they do not feel secure.
  • Use floor protectors if the scratching post slides or leaves marks.

Storage and maintenance

  • Vacuum regularly to remove hair and dust; clean with a slightly damp cloth and pet-safe products.
  • Dry thoroughly after cleaning; avoid getting sisal rope, cardboard or wood excessively wet.
  • Frequently inspect sisal, cardboard and upholstery; trim loose threads and replace pieces that are very frayed or damaged.
  • Check there are no protruding staples, nails or screws; fix or replace before use.
  • Replace the non-slip pads when they wear out to maintain stability.
  • If not in use for a while, store it in a dry, ventilated place away from moisture and direct heat.
  • Dispose of the product if it shows mould, structural breakage, looseness that cannot be corrected, or a persistent bad odour.

Restrictions of use

  • It is not a children’s toy; do not allow children to climb on, hang from or play on the scratching post.
  • Not suitable for other pets that may damage it or injure themselves.
  • Do not use outdoors unless the product expressly states it is suitable for outdoor use.
  • Do not modify the structure or add heavy accessories or long cords that could cause entrapment.
  • Keep the scratching post away from stoves, fireplaces, radiators or other direct heat sources.
  • Avoid use by convalescent cats or those with reduced mobility on tall models; choose lower, more stable alternatives.
  • Supervise its use in multi-cat households to reduce pushing or fights at height.
  • Stop using it if it is damp, unstable or has loose parts.