Manufacturer Information

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Usage Warnings

Mugs and Cups

Safety warnings and precautions

Main risks

  • Burns from very hot drinks and from the cup itself if it becomes hot.
  • Spills and splashes when moving, overfilling or knocking the cup over.
  • Cuts from chipped, cracked or broken rims, handles or surfaces.
  • Breakage due to thermal shock (sudden temperature changes) or drops.
  • Cross-contamination or bad odours if not cleaned and dried properly.

Safe use

  • Check before each use that the cup and handle are free from cracks, chips or looseness.
  • Do not fill to the brim; leave space to prevent splashes when moving or stirring.
  • Check the temperature of the contents before drinking or offering to others.
  • Hold by the handle and place the cup on a flat, stable surface, away from the edge of the table.
  • Avoid sudden temperature changes (for example, do not pour boiling liquid into a very cold cup and vice versa).
  • Confirm whether the model is microwave- or dishwasher-safe according to the manufacturer's instructions; do not use in an oven, on a hob or over a direct flame.
  • Stir the contents carefully to avoid splashes; if it includes a lid, secure it properly before moving the cup.

Storage and maintenance

  • Wash before first use and after each use with warm water and mild detergent; rinse and dry thoroughly.
  • Avoid scouring pads or abrasive products that may damage the finish, glaze or decoration.
  • Allow the cup to cool before washing if it has contained very hot liquids to reduce the risk of thermal shock.
  • Store in a dry, well-ventilated place; stack carefully so they do not slide or knock against each other.
  • Check regularly and take out of use any cup with cracks, chips, warping or a loose handle.
  • If the model includes a lid, seals or silicone parts, clean and dry them separately to prevent moisture or odours.

Restrictions of use

  • Do not use to heat directly over an open flame, on a hob, grill or barbecue.
  • Do not use in a microwave if the cup has metallic parts or decoration.
  • Do not use to store non-food substances (chemicals, solvents, etc.).
  • Do not use damaged cups, cups with a loose handle or a chipped rim.
  • Do not leave cups with hot liquids within reach of children or pets; for children, always serve under supervision.
  • Avoid walking or driving with an open cup filled with hot liquid to reduce the risk of spills and burns.