Manufacturer Information

The manufacturer information includes the address and contact details linked to this product.

2025 SPANISH AOSOM, S.L.

C/ Roc Gros, 15.

08550 Els Hostalets de Balenyà.

Spain

Usage Warnings

Carriers

Safety warnings and precautions

Main risks

  • Impacts, falls or the carrier tipping over if it is not properly secured or the base is unstable.
  • Poor ventilation and overheating, especially in vehicles in the sun or in hot environments; also risk from extreme cold.
  • Escapes due to poorly adjusted fastenings, open zips or torn mesh.
  • Trapping of paws, tail or fur in grilles, hinges, zips or wheels (if the model includes them).
  • Injuries to the handler from lifting weight improperly or gripping areas not designed for it.
  • Animal stress, dizziness or nausea due to excessive movement or prolonged journeys.
  • Bites or scratches when putting the animal in or taking it out if it feels insecure.

Safe use

  • Choose a size that allows the animal to stand up, turn around and lie down comfortably, without excessive slack that could cause it to shift abruptly.
  • Observe the maximum weight recommended by the manufacturer and check the balance before lifting it.
  • Before each use, check that doors, buckles, zips and anchor points close properly and are not loose.
  • Keep ventilation grilles clear; avoid covering the carrier completely with blankets or luggage.
  • In a vehicle, place it on a stable surface and secure it using the designated fixing points or the seat belt; avoid the front seat if an airbag is active.
  • Place a padded, non-slip base inside and remove hard objects or items with small parts that could come loose.
  • Gradually acclimatise the animal with short sessions and positive reinforcement; on long journeys, take breaks and offer water when possible, according to the species.
  • Avoid long leads or accessories that could become tangled; ensure the collar or harness cannot catch on the grille.
  • When lifting, use the intended handles, keep your back straight and support it at two points; if the model has wheels, watch fingers and paws when rolling and lift it to go up steps.

Storage and maintenance

  • Clean regularly with warm water and mild detergent; rinse and dry thoroughly to prevent mould and bad odours.
  • Wash covers and padding according to the manufacturer’s instructions and allow to dry completely before reusing.
  • Periodically check the frame, mesh, seams, zips, hinges, wheels and handles; replace damaged parts or the carrier if it does not close properly or is deformed.
  • Keep the fasteners and zip tracks free of dirt and hair to prevent jamming.
  • Store in a dry, ventilated and shaded place; avoid humidity, direct heat and placing weight on top that could deform it.
  • If it is foldable or detachable, secure the parts correctly and keep the screws out of reach of animals and children.

Usage restrictions

  • Not suitable for transporting people, children or loads not intended for animals.
  • Do not use with animals that exceed the recommended weight or size, nor as permanent housing.
  • Do not leave the animal inside unsupervised in vehicles or places with extreme temperatures.
  • Do not use on motorbikes, bicycles or other vehicles without fixing systems specific to the model.
  • Do not hang or lift the carrier by the door, grille or mesh; do not hold it by a single point if it is heavy.
  • Do not place the carrier on elevated, unstable surfaces when the animal is inside, nor stack luggage on top.
  • Do not allow children to handle or carry the carrier with the animal inside; adult supervision is required.
  • Do not administer sedatives on your own. Before travelling with transport companies, confirm the requirements for dimensions, type of carrier and securing.